Return Policy

At TechFishing Gear, we want you to shop with confidence. If something isn’t right, we’re here to help. Please review our return policy below.

1. Change of Mind Returns

  • Returns are accepted within 30 days of delivery.
  • Products must be unused, in original condition, and returned with all packaging, manuals, and accessories.
  • Return shipping costs for change of mind returns are the customer’s responsibility.

2. Faulty or Defective Products

We comply with the Australian Consumer Law. You are entitled to a refund, replacement, or repair if the product is faulty, damaged on arrival, or not as described.

  • Please contact our support team within 7 days of receiving your order.
  • In these cases, we will cover the return shipping costs.

3. Exclusions

Returns will not be accepted if:

  • The product has been used, damaged, or modified due to misuse.
  • The return is missing accessories, manuals, or original packaging.
  • Consumable items (e.g., batteries, cables) have been opened or used, unless faulty.

4. Return Process

  1. Contact our support team at contact@techfishinggear.com with your order number and reason for return.
  2. Our team will provide a Return Authorization Number (RMA) and instructions.
  3. Once the item is received and inspected, your refund or replacement will be processed.

5. Refunds

  • Approved refunds will be issued to the original payment method within 5–10 business days.
  • Shipping fees are non-refundable, except in cases where the product is defective or damaged.